Bespoke solutions



The backend that can handle multiple calls a second for restaurant chains can be tuned to any business that takes orders, books appointments, or routes callers. Tell us the flow — we'll build the agent.

See the platform
The swatch book · spring 2026
5 in stock
Pick an industry to preview

Each swatch shows a real sample utterance and the flows Ping can run. Click a different one to fit it to your industry.

The fitting · sample call
● LIVE PREVIEW
C
Caller
“Do you have the navy small in stock at the Soho store?”
Ping
Ping
Yes — Soho has it in small. Want it set aside for pickup today?
Sample flows we'd build
1Inventory lookup
2Store transfer
3Curbside pickup
Industry folio
Retail

Stock checks, store-locator routing, order pickups

Sample flows3 ready · custom welcome
Sample integrationsLightspeed · Shopify · POS API
The platform underneath


Whatever industry the swatch is cut from, the same workshop produces it. Five capabilities that travel across every bespoke build.

№ 01

Multi-language

Multiple languages and regional dialects supported across all deployments.

№ 02

BYO telephony

Bring your own telephony provider. Keep your existing numbers and infrastructure.

№ 03

Inject anywhere

POS, OMS, CRM, scheduler — any HTTP or webhook target.

№ 04

Brand-tuned voice

Choose a voice or clone yours per brand and daypart.

№ 05

Human call center fallback

↻ Hover the belt to pause · 5 capabilities, one workshop

How a bespoke build runs


01
01
Discovery

Discovery call to map your flows, integrations and constraints.

02
Pilot agent

We stand up a voice agent against your sandbox environment.

03
Tune & ship

Calibrate prompts, voices, fallbacks. Go live region by region.

04
Operate

Same Ping dashboard your ops team already uses.

Why work with the team behind Ping


№ 01
FIG. 01 · AT SCALE
Millions of deliveries
throughput · uptime · reliability

Built for Scale. Designed for Enterprise.

Behind Ping is a team with deep experience operating large-scale transactional systems across the restaurant and hospitality industry.

We've helped power millions of deliveries for major restaurant chains throughout the US and Canada, giving us firsthand experience with the demands of enterprise operations:

high throughput, operational uptime, and real-world reliability.

№ 02
FIG. 02 · REDUNDANCY
REDUNDANT CLUSTER99.99% UP
DC-01 · EastUP
DC-02 · WestUP
DC-03 · FailoverUP

Infrastructure You Can Depend On

We are experienced in building highly redundant enterprise-grade systems designed to support mission-critical operations at scale.

From reliability to responsiveness, we can build solutions engineered for businesses where every interaction matters.

№ 03
FIG. 03 · THE TEAM
AR
MK
JL
SP
TD
+12
onboarding · rollout · support

A True Enterprise Partner

We don't believe in "set it and forget it" software.

Our team works closely with enterprise customers to provide a high-touch experience - from onboarding and rollout to ongoing support and optimization.

Because the best enterprise relationships are collaborative.